1. Nature of Services
We provide non-tangible, digital IT services, including:
- Custom software & web development
- Mobile applications
- IT consulting & support
- Cloud and network services
- Technical troubleshooting and audits
All services are delivered remotely, via secure digital platforms, email, cloud sharing, or development servers.
2. Delivery Timeline
Estimated delivery time is based on the scope of the project:
- Small tasks (1–3 days)
- Website development (1–3 weeks)
- Mobile app or software (3–8 weeks)
- Customized enterprise solutions (as agreed in the contract)
We provide timelines during the initial consultation and update you regularly throughout the process.
3. Communication Channels
To facilitate smooth delivery, we use:
- Email: neovista633@gmail.com
- Phone: 0320-5698948
- WhatsApp, Zoom, or Google Meet (for live sessions or demos)
- Project management tools (on request)
4. Delivery Format
Final deliverables may include:
- Live deployment on your server or domain
- Source code files (.zip or via GitHub/Bitbucket)
- Admin access and credentials (where applicable)
- Documentation and user manuals (PDF format)
- Reports or strategy documents (via email)
5. Delays in Delivery
Delays may occur due to:
- Client’s delayed feedback or approvals
- Force majeure events (internet outage, illness, etc.)
- Changes in project scope mid-development
We always communicate in advance if such situations arise.
6. Support After Delivery
We offer post-delivery support, which includes:
- Minor bug fixes
- User guidance or training
- Maintenance (if included in your package)
Extended support plans can be discussed and added separately.
7. No Physical Shipping
As an IT services firm, we do not ship any physical products. All services are performed and delivered digitally.
8. Contact Information
For delivery updates or service-related questions, please contact:
📧 neovista633@gmail.com
📞 0320-5698948