1. Company Details
NEOVISTA TECHNOLOGIES (SMC-PRIVATE) LIMITED
📍 House No. 31, Bilal Road, P.O. Box Mal Sultan Ka, Lahore, Punjab, Pakistan
📞 0320-5698948
📧 neovista633@gmail.com
2. Services Offered
We provide a wide range of IT services, including but not limited to:
- Custom Software Development
- Website & Mobile App Development
- IT Support and Consultation
- Networking and Cloud Services
- Digital Transformation Solutions
3. Acceptance of Terms
By using our services, you agree to these Terms. If you do not agree, please do not engage our services.
4. Project Scope and Changes
- A written proposal or agreement will define the project scope.
- Any modifications requested after confirmation may lead to additional charges and/or extended timelines.
- Changes must be communicated in writing and approved by both parties.
5. Payment Terms
- A 50% advance payment is required before project initiation unless otherwise agreed.
- The remaining 50% is payable upon project completion or milestone achievement.
- Late payments may result in project suspension or additional charges.
6. Confidentiality
We maintain strict confidentiality of all client data, source code, documentation, and project materials unless written consent is provided for disclosure.
7. Intellectual Property
- Upon full payment, all code, designs, and materials developed specifically for the client will become the client’s intellectual property.
- NEOVISTA TECHNOLOGIES retains the right to showcase the project in its portfolio unless the client requests otherwise.
8. Warranties and Limitations
- We provide a limited warranty period (usually 15–30 days) for fixing bugs or errors after delivery.
- We do not guarantee compatibility with third-party plugins, services, or changes made by the client post-delivery.
9. Liability
- NEOVISTA TECHNOLOGIES shall not be held liable for:
- Loss of data or business caused by system failures
- Delays resulting from third-party services or force majeure events
- Improper use of delivered services by the client or unauthorized third parties
- Loss of data or business caused by system failures
10. Cancellation and Refunds
- Refunds are governed by our Refund Policy.
- The client may cancel the project with written notice, subject to any applicable cancellation fees based on work completed.
11. Termination of Service
We reserve the right to terminate service in cases of:
- Breach of these Terms
- Non-payment
- Misuse of our services or unethical behavior
12. Governing Law
These Terms and Conditions are governed by the laws of Pakistan, and any disputes will be handled under the jurisdiction of the courts in Lahore, Punjab.
13. Updates to Terms
We may update these Terms at any time. Continued use of our services implies acceptance of any changes.
14. Contact Us
For any questions regarding these Terms and Conditions:
📧 neovista633@gmail.com
📞 0320-5698948