1. Company Details

NEOVISTA TECHNOLOGIES (SMC-PRIVATE) LIMITED
 ๐Ÿ“ House No. 31, Bilal Road, P.O. Box Mal Sultan Ka, Lahore, Punjab, Pakistan
 ๐Ÿ“ž 0320-5698948
 ๐Ÿ“ง neovista633@gmail.com


2. Services Offered

We provide a wide range of IT services, including but not limited to:

  • Custom Software Development

  • Website & Mobile App Development

  • IT Support and Consultation

  • Networking and Cloud Services

  • Digital Transformation Solutions


3. Acceptance of Terms

By using our services, you agree to these Terms. If you do not agree, please do not engage our services.


4. Project Scope and Changes

  • A written proposal or agreement will define the project scope.

  • Any modifications requested after confirmation may lead to additional charges and/or extended timelines.

  • Changes must be communicated in writing and approved by both parties.


5. Payment Terms

  • A 50% advance payment is required before project initiation unless otherwise agreed.

  • The remaining 50% is payable upon project completion or milestone achievement.

  • Late payments may result in project suspension or additional charges.


6. Confidentiality

We maintain strict confidentiality of all client data, source code, documentation, and project materials unless written consent is provided for disclosure.


7. Intellectual Property

  • Upon full payment, all code, designs, and materials developed specifically for the client will become the client’s intellectual property.

  • NEOVISTA TECHNOLOGIES retains the right to showcase the project in its portfolio unless the client requests otherwise.


8. Warranties and Limitations

  • We provide a limited warranty period (usually 15โ€“30 days) for fixing bugs or errors after delivery.

  • We do not guarantee compatibility with third-party plugins, services, or changes made by the client post-delivery.


9. Liability

  • NEOVISTA TECHNOLOGIES shall not be held liable for:

    • Loss of data or business caused by system failures

    • Delays resulting from third-party services or force majeure events

    • Improper use of delivered services by the client or unauthorized third parties


10. Cancellation and Refunds

  • Refunds are governed by our Refund Policy.

  • The client may cancel the project with written notice, subject to any applicable cancellation fees based on work completed.


11. Termination of Service

We reserve the right to terminate service in cases of:

  • Breach of these Terms

  • Non-payment

  • Misuse of our services or unethical behavior


12. Governing Law

These Terms and Conditions are governed by the laws of Pakistan, and any disputes will be handled under the jurisdiction of the courts in Lahore, Punjab.


13. Updates to Terms

We may update these Terms at any time. Continued use of our services implies acceptance of any changes.


14. Contact Us

For any questions regarding these Terms and Conditions:

๐Ÿ“ง neovista633@gmail.com
 ๐Ÿ“ž 0320-5698948